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When can complaints not be processed?

Office of the Ombudsman of Navarra

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● When more than a year has elapsed since the complainant became aware of the events in

question.

 

● When the matter has been settled by the courts or is pending a court ruling.

 

● When complaints are anonymous.

 

● When ill will is deemed to exist.

 

● When the complaint is considered to be baseless or pointless.