…defending your rights.

Where can complaints not be processed?


  • When more than a year has elapsed since the complainant became aware of the events in question.

  • When the matter has been settled by the courts or is pending a court ruling.

  • When complaints are anonymous.

  • When ill will is deemed to exist.

  • When the complaint is considered to be baseless or pointless.


of Navarra

12, Emilio Arrieta St.

 31002 Pamplona

Tel. 900 702 900

Fax  948 203 549


Red Europea de Defensores del Pueblo